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description: Contractual relationship between the provider of a service and its user.
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# Terms of Service

Please read these Terms of Service (collectively with the TOKENU Privacy Policy located at https://tokenu.to/privacy, and, the “Terms of Service”) fully and carefully before using TOKENU (the “Site”) and the services, features, content, or applications offered by TOKENU ("TOKENU", “we”, “us” or “our”) (together with the Site, the “Services”).

**As a retailer of digital products, we reserve a right to sell under the guidance of these terms of service. By using our services you automatically agree to these terms and policies. Breaking any rules or terms might result in a ban/blacklist from the support server and refusal to further provide our services.**

### Products And Services

* All sales are final, you are not entitled to a refund for any non-technical reason.
* This store is under a strict no-refund policy. If the product is faulty a replacement may be possible.
* If you encounter any issues with the service you purchased while your subscription is still active, please contact our support team. We are always here to help. We usually respond back within 24 hours.
* Leaving any negative feedback without first contacting our support team and allowing us a chance to respond and resolve the issue will be considered as closing a support case without a satisfactory outcome. In such instances, no further support may be provided, and you may also be blacklisted from our store.

### Token Replacement Policy

* We guarantee, that the delivered tokens are valid upon purchase and grant replacements if the buyer contacts us immediately after the purchase.
* You have 24 hours from the time of purchase to report any NON-WORKING tokens and receive a replacement.
* You're eligible for a replacement if you provide us the following information:
  1. Contact us with your Order ID within the warranty period.
  2. Use our Discord-Token-Checker to check them make sure they're indeed invalid and show us the screenshot. Outputs or logs of any third-party software are not a basis for replacements. In fact, if third-party software has been used to initially check the validity you could endanger your right to a replacement, so use our free software, at least upon initial receipt first.
  3. Due to the fact that we cannot guarantee or verify the safety of any other tool, replacements are only possible if the tokens are banned at the time of purchase. Using the tokens in any way will void your warranty, If you need a replacement you should refrain from using them until the replacement is provided. We do not offer replacements for tokens that are misused, and we are not responsible for any actions taken with the tokens.
* Contacting any kind of support on the websites we advertise on or leaving any kind of negative feedback is considered a support case that has been solved and closed without a satisfactory result and no additional support may be provided, furthermore, a blacklist from our store may be issued.
* You (the user) hold full responsibility for your actions.
* We do not take any responsibility for any damage caused by our products.
* We reserve the right to modify these terms of use at any time without warning or notice.
* You will accept not to use our service for any illegal, malicious purpose.

**Important!** None of our accounts contain any kind of Personally Identifiable Information. All accounts are populated with random data, that is not related to any existing person.

**Zero Tolerance SPAM policy**. We do not welcome people to use our service for any malicious purpose. You assume full responsibility for anything you're doing with accounts after you purchase them.

#### All accounts made available through this website are obtained legally and through either manual registration or automatic registration with publicly available proxy services. We assure you that we do not sell accounts that are stolen, illegal, or obtained through compromise. <a href="#allaccountsmadeavailablethroughthiswebsiteareobtainedlegallyandthrougheithermanualregistrationorauto" id="allaccountsmadeavailablethroughthiswebsiteareobtainedlegallyandthrougheithermanualregistrationorauto"></a>

### Software Terms

* If software stops working, gets patched, is leaked, etc., we will attempt to fix and update it. However, even if we cannot, refunds will not be issued.
* We reserve the right to terminate a project at any time without issuing refunds. The term 'lifetime' refers to as long as this service is still available.
* Should you be found involved in distributing, selling, or attempting to crack any software, your existing licenses with us will be terminated immediately.

### Contact Us

* If you have any questions about these Terms, please contact us.
